- Status Closed
-
Assigned To
cbay - Private
Opened by waloodi_109 - 03.12.2024
Last edited by cbay - 04.12.2024
FS#113 - Subscription is not transferred before deleting the profile
Hello Team,
I hope you are doing well. While Researching in your domain, I found Subscription not transferred error in your domain.
#Steps to Reproduce:
1: Create profile in "https://www.alwaysdata.com" of owner.
2: Go to "https://admin.alwaysdata.com/Subscription" and open a new account and submit your subscription whatever you want.
3: Then go to "https://admin.alwaysdata.com/permission" and add a user then submit your permission your permission to the user.
4:Again go to "https://admin.alwaysdata.com/Subscription" and click on transfer to another user button to transfer the subscription to the user and then click submit button.
5: Then go to "https://admin.alwaysdata.com/details" and click on Delete this profile button to delete the profile of owner and click on submit button.
Owner assume that he/she transferred the subscription to the user but unfortunately it was not transferred to the user. User only received the notification in their profile and email only of transferred subscription.
Impact:
There is a error of Subscription is not transferred before deleting the profile which may impact to the owner account subscription.
Thank You,
Waleed Anwar
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Hello,
In your scenario, the account has not yet been transferred as the recipient didn't accept it. So everything is working as expected.
Kind regards,
Cyril